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Senior Delivery Manager Krakow, Poland

Senior Delivery Manager Description

Job #: 63136
EPAM is committed to providing our global team of more than 41,150 EPAMers with inspiring careers from day one. EPAMers think creatively and lead with passion and honesty. Our people are the source of our success. We value collaboration, work in partnership with our customers, and strive for the highest standards of excellence. In today’s market conditions, we’re supporting operations for hundreds of clients around the world remotely. No matter where you are located, you’ll join a dedicated, diverse community that will help you discover your fullest potential.

DESCRIPTION


Currently we are looking for a Senior Delivery Manager for our Krakow office.

Being a Senior Delivery Manager at EPAM means a lot. Becoming one of us you will gain an amazing opportunity to develop a long-lasting technology-oriented management career that would remain focused on delivering world class solutions to a wide range of clients associated with multiple domains and verticals.

Taking a Senior Delivery Management role at EPAM you will be responsible for designing, implementing, and constantly improving delivery practices, team cooperation and its development while ensuring the game plan alignment. Moreover, you will also have a chance to cooperate with in-market internal competency centers and practices like Cloud, Big Data or Digital Engagement to leverage your capabilities and to maximize the value provided to the client.

Staying close to the client you will become a trusted partner who per understanding their needs, challenges, and opportunities would be in position to tailor proper solutions using cutting edge technology stack when working with best-in-class talents across the globe.

When supporting the client, you would be also contributing to our Global Delivery Organization that is constantly extending its scope of interest streamlining internal processes, adapting new skillsets and industry standards, and exploring exciting opportunities for our staff members by kicking-off multi-discipline initiatives impacting a piece of the world we live in.

We are hoping you could bring ideas, maturity, and expertise as we would love to learn from your story welcoming you to our Delivery Management community where we put a lot of attention to Engineering and Operational Excellence principles that are driving career advancement.

Responsibilities

  • Delivery Management:
    • Take end-to-end accountability for delivery across your programs and its results
    • Build Delivery Roadmap and Book of Work along with estimations on scope, budget, and time
    • Adjust a Resource Plan/ Team Roster in terms of roles, seniority, and quantity required to successfully achieve a project goal
    • Look after a Solution Architecture design and oversee its implementation
    • Provide technical guidance and oversight for teams and managers under your supervision
    • Establish an Account Development Plan working together with Account Management unit
    • Ensure appropriate Delivery Health status reporting and back-to-green plans wherever necessary
    • Define criteria concerning deliverability, performance, and cost
    • Generate an added value to the client by bringing innovative solutions resolving business problems that using technology can provide efficiency and user experience improvements
    • Safeguard appropriate software development processes and engineering standards are in place
  • Project Management:
    • Establish a long-term partnership with your clients and manage their expectations
    • Act as a single point of contact and responsibility over any delivery-related matter, including escalations, upsells, ramp-downs etc
    • Capture all delivery, people, and client-related risks, report them timely
    • Create and execute a mitigation game plan addressing defined risks looking for best suitable options for all parties, stay close to the client and EPAM Leadership
    • Guide your delivery staff sharing best practices, streamlining delivery processes, and removing impediments
    • Take care of a governance process per selected engagement model
    • Participate in contract extension discussion and work alongside Account Management on client proposals and statements of work
    • Assist in drafting and reviewing an engagement revenue and margin forecasts
    • Review invoices calculation per Team Roster and chosen engagement model
    • Cooperate with competency centers, practices, R&D and consulting centers addressing complex challenges improving EPAM capabilities you offer to the client
  • Resource Management:
    • Bring talented people to EPAM and to all programs you are overseeing
    • Act as a Business Unit partner across the project portfolio
    • Keep seniority and people-focus on the appropriate level the organization is moving on
    • Supervise project assignment for individuals being a part of your organization
    • Conduct performance appraisals and compensation reviews within your talent pool
    • Support knowledge management across the organization, define skills/ technologies to be learned and request respective trainings
    • Create a space for Innovation and constant Learning & Development activities
    • Find yourself as a coach and mentor fewer senior individuals
    • Perform motivation actions keeping the team united and goal oriented
    • Grow your delivery organization

Requirements

  • Solid expertise in IT Project and Program Management, including overseeing several engagements in parallel, Stakeholder and Escalation Management, and in establishing appropriate Governance structure
  • Proven experience in running 50+ FTE software delivery organizations
  • Excellent knowledge and practice of Agile software development methodologies
  • Familiarity with IT consulting engagement models
  • Inspiring leadership and extensive communication skills
  • Rich grasp of technical landscape across various technology stack and readiness to engage with the client in Solution Architecture discussion
  • Demonstrated skills in Talent Management and tailored career advancement opportunities
  • Long-lasting experience in SDLC and solid understanding of software engineering principles and practices
  • Ability to self-start with wide-ranging and end-to-end care of any taken initiative
  • Fluent English, both spoken and written

We offer

  • Attractive compensation structure based on your professional experience and skillset
  • Involvement in complex international programs supporting customers from Switzerland, United Kingdom, United States, etc
  • Ability to cooperate with a global network of EPAM specialists aligned with delivery locations, competency centers, practices, R&D, and consulting centers
  • Visibility on the level of EPAM Poland and EPAM Global Delivery Organization
  • Extensive career development including both internal and external trainings, certifications, conferences, and mentoring programs
  • Ability to take ownership over various internal initiatives improving Operational Excellence
  • Flexible working schedule
  • Accountability for results and decision-making process
  • Business trips and relocation opportunities
  • Benefit package where you define what is relevant to you (e.g., Lux Med, Medicover, PZU, MultiSport, and vouchers to facilities you use daily)
  • Please note that only selected candidates will be contacted

Наши сотрудники

ИЛЬЯ ПРИТУЛА
Ресурсный менеджер
Санкт-Петербург, Россия

ОЛЬГА КАЗАКОВА 
Руководитель проектов
Москва, Россия

ИЛЬЯ РОМАНОВ
Глава практики e-commerce
Москва, Россия

АЛЕКСЕЙ УДАЛОВ
Архитектор решений
Амстердам, Нидерланды

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