Job #: 53598

EPAM is committed to providing our global team of 36,700+ EPAMers with inspiring careers from day one. EPAMers lead with passion and honesty and think creatively. Our people are the source of our success and we value collaboration, try to always understand our customers’ business, and strive for the highest standards of excellence. In today’s new market conditions, we continue to support operations for hundreds of clients around the world remotely, with the vast majority of our teams working from home. No matter where you are located, you’ll join a dedicated, diverse community that will help you discover your fullest potential.

Description

You are a motivated, self-starter who is passionate about Design and its various dimensions. You enjoy living by the your craft and developing user-centered solutions for complex problems. If this sounds like you, this could be the perfect opportunity to join EPAM as a UX Researcher. Scroll down to learn more about the position’s responsibilities and requirements.
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What You’ll Do

Deeply understand the experience of users, be able to measure their experience across touchpoints, and identify opportunities and methods to improve the quality of their experience
Identify and communicate research goals, set research strategy, create and implement research plans and scripts
Lead a range of generative and evaluative research methods including contextual inquiry, card sorting, usability testing, heuristic analysis, A/B testing, cognitive walkthroughs, focus groups, literature reviews, user observations, workflow analysis, usability tests, interviews, participatory design sessions
Synthesize research and provide insights to key team members to drive design decisions
Influence the integration of goals and research findings into development processes and KPIs
Participate in the design of data-driven product and service strategy documentation including personas, mental models, customer journey maps, workflow documentation and product and service vision prototypes
Facilitate workshops to ideate and collaborate across disciplines, and translate user insights into innovative products and services
Serve as User Research Lead for new business activities, presentations, and estimates
Influence and gather stakeholder requirements and contribute to their translation into innovative design
Identify and reconcile discrepancies in the application of user-interface styles, patterns and standards across product groups and propose ways to ensure compliance
Investigate and recommend new and emerging research methods, technologies, and process improvements
Deliver compelling presentations of research findings and recommendations that influence product and service design throughout the development lifecycle
Collaborate with cross-functional design teams on process, interaction design and flows
Present research findings and design work to internal teams as and clients
Organize and delegate work to other experience designers as appropriate and provide mentorship
Contribute to the life of the firm through thought leadership

What You Have

10+ years of research and design experience (including hands on experience with design) software
Master's degree in Human Factors Engineering, Human Computer Interaction, Cognitive Psychology or Ergonomics, or related area
Strong ability to lead user research, testing activities and deliverables
Experience with Qualitative mixed methods research methodologies
Stellar verbal and written communication skills
Ability to create and tell stories both internally and to clients
Ability to lead cross-functional teams
Experience working on enterprise digital product development (applications and websites)
High-level knowledge of user experience design process
Strong ability to lead user research, testing activities and deliverables
Excellent ability to explain complex design decisions to experts and laypeople

What We Offer

Medical, Dental and Vision Insurance (Subsidized)
Health Savings Account
Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
Short-Term and Long-Term Disability (Company Provided)
Life and AD&D Insurance (Company Provided)
Employee Assistance Program
Unlimited access to LinkedIn learning solutions
Matched 401(k) Retirement Savings Plan
Paid Time Off
Legal Plan and Identity Theft Protection
Accident Insurance
Employee Discounts
Pet Insurance
EPAM welcomes all applicants and will consider qualified candidates with criminal history such as arrest and conviction records in a manner consistent applicable law, including the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring
REQ #: 191147539

Вакансия

UX Researcher

San Diego, CA, USA

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