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Senior Technical Delivery Manager - Financial Services Hoofddorp, Netherlands

Senior Technical Delivery Manager - Financial Services Description

Job #: 50927
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

DESCRIPTION



The role will be to oversee management and EPAM clients’ relationships. The Senior Technical Delivery Manager will be accountable for the overall project delivery, client satisfaction and management of expectations while ensuring that the work is on strategy, on time and within budget. You will be working alongside a globally renowned and award-wining design, development and technology teams who are passionate about what they do and how they do it. To play a key role building strong business / technology relationships, taking a ‘hands on’ approach to define and deliver embodying and driving a culture of continuous improvement.

The ideal candidate will have a strong background in software development with a demonstrated track record of developing and growing client relationships and leading teams delivering end-to-end solutions within Financial Services Space. Retail Banking experience is a big plus.

Responsibilities

  • Ensure all project deliverables are clearly defined & tracked to completion
  • Bringing together the individual components of each project into a single picture with the Business & IT
  • Ensure the optimal delivery management tools are in place & populated with
  • Ensure clear ownership of all project goals & deliverables high quality data
  • Work closely with client IT & Business to ensure a fully connected delivery view with EPAM
  • Ensure consistent weekly planning / reporting cycle including clear reporting of progress towards vision & goals, deliverables & features, issues, risk & resource allocation across the engagement
  • Hands on management of key workstreams
  • Setup and chair engagement governance
  • Identify and remove key dependencies
  • Delivery management covering the full project initiation and life cycle: lead management, qualification for the bid/financing, staffing, client management, delivery and execution governance
  • Running multiple delivery streams and clients, to ensure governance at top management level
  • Oversee delivery from financial, sourcing, development and business perspectives
  • Suggest innovative solutions to business problems/processes that leverage technology to provide marketing differentiation, efficiency improvements, and better user experiences
  • Investigate complex issues of production delivery, run the root cause analysis, establish a solution and push it through required steps necessary in order to deliver
  • Driving integrated teams to deliver solid technology solutions in support of key client initiatives
  • Co-ordinate the preparation of customer proposals and statements of work
  • Participates in new business development and discovery led projects
  • Manage customer expectations and relationship. Manage high-level client relationships, looking for opportunities to up/ cross-sell products and services through relationship management
  • Work closely with multi-disciplined teams of product owners, architects, engineers and quality assurance to drive estimates, delivery plans and retrospectives. Identify and manage engagement risks and flag major issues early
  • Mentoring of peers, including making sure that the offshore and onsite project team undertakes their duties effectively; ability to see the big picture and not micro-manage

Requirements

  • Proven track record in financial services with strong grasp of the payments eco system, in particular PSD2 regulations and open banking
  • Proven experience of managing delivery of an organization of 40-100 FTE and or high business impact engagements of a similar size
  • Proven experience working with large financial service organisation
  • Knowledge of either full asset class f2b flow, market/credit risk, wealth management, asset management, or global finance system for investment bank
  • Ability to apply a mix of business knowledge and delivery practices to projects to achieve the best results
  • Knowledge and ability to assess and propose a variety of methodology, process and technology on accounts
  • Proven experience working in consulting or outsourcing account/delivery management
  • Requires the ability to establish solid working relationships with clients, plus the ability to work effectively as a virtual member of a dynamic, dispersed team and to meet deadlines
  • Strong DM who can bring people together (internal/external stakeholders) and foster a sense of team
  • Good understanding of Jira and preferably experience of using this
  • Strong experience working with distributed teams on client side
  • Excellent communication, presentation, and planning skills are necessary, experience with working with nearshore teams preferable
  • Expected to have exceptional organization, leadership and stakeholder management skills
  • Minimum of a Bachelor’s degree, MBA or equivalent business experience preferred
  • Self-motivated, multitasking, reliable to deliver on time, a quick-thinker, be able to work in a fast-paced work environment

We offer

  • Competitive Compensation
  • 26 paid holiday days
  • Commuting to work- costs reimbursement
  • Option to participate in our Pension Plan scheme OR Health insurance Compensation
  • Discretionary Performance Based bonus
  • Laptop + Corporate Simcard
  • Annual Salary Review
  • Trainings, Internal Education and Dutch Language Courses
  • Unlimited access to LinkedIn learning solutions
  • Relocation Package
  • Regular Corporate and Social Events
  • The opportunity to be part of a diverse and multicultural company

Наши сотрудники

ИЛЬЯ ПРИТУЛА
Ресурсный менеджер
Санкт-Петербург, Россия

ОЛЬГА КАЗАКОВА 
Руководитель проектов
Москва, Россия

ИЛЬЯ РОМАНОВ
Глава практики e-commerce
Москва, Россия

АЛЕКСЕЙ УДАЛОВ
Архитектор решений
Амстердам, Нидерланды

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