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IT Infrastructure Support Engineer Lviv, Ukraine

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IT Infrastructure Support Engineer Description

Job #: 44910
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

Responsibilities

  • Support new colleagues regarding IT cases /PC, laptop, hardware, software
  • Handle network operations, general user support, setup workstation, troubleshooting
  • Prepare the documents and follow up IT processes, inside the company
  • Communicate with providers and network engineers
  • Solve network problems based on well-defined processes and checklists

Requirements

  • Basic knowledge of networking (TCP/IP, DNS, DHCP server configuration)
  • Basic knowledge of Microsoft Windows Server management (active directory, windows update services, 3rd party antivirus service)
  • Knowledge of Windows 10 and Mac OS family; User-friendly attitude willing to help employees solving their daily issues with the IT infrastructure
  • Good communication skills and problem solving attitude
  • Willing to learn new technologies and respond quickly to new challenges. Intermediate English
  • Ability to act as a team
  • Experience in end-user support

We offer

  • Competitive compensation depending on experience and skills
  • Individual career path in engineering
  • Social package - medical insurance, sports
  • Compensation for sick lists and regular vacations
  • English classes with native speaker (certified English teachers)
  • Flexible work hours

Наши сотрудники

ИЛЬЯ ПРИТУЛА
Ресурсный менеджер
Санкт-Петербург, Россия

ОЛЬГА КАЗАКОВА 
Руководитель проектов
Москва, Россия

ИЛЬЯ РОМАНОВ
Глава практики e-commerce
Москва, Россия

АЛЕКСЕЙ УДАЛОВ
Архитектор решений
Амстердам, Нидерланды

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