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Jira Systems Administrator

  • Minsk, Belarus
  • hot
Job #: 44218
Currently we are looking for a Jira Systems Administrator for our Minsk office to make the team even stronger. Also, if you are ready to learn, grow and work with SAP Cloud Platform we are waiting for you!

With us you will have a chance to work and support for the JTrack Jira system. It is an internal Jira installation used by the SAP Cloud Platform team for backlog and operations management. Scroll down to learn more about what you’ll achieve in this role.

Responsibilities

  • Resolve customer issues involving code error diagnosis, debugging, validation, and root cause analysis
  • Create templates, team boards, dashboards, custom fields, workflows, schemes, etc
  • Consult for Jira on the configuration topics mentioned above, e.g. best practices on how to set up projects, fields and workflows efficiently and focus on re-use and avoiding duplication or over-complication

Requirements

  • Bachelor's degree or higher in Computer Science/Information Technology, or equivalent demonstrated experience
  • 2+ years of experience in a highly technical support role, preferably in a software environment, or 1+ years of programming or Java/J2EE troubleshooting experience
  • Must have experience working with the Atlassian tools suite in hands-on capacity. Most critical tools to know are Jira and Confluence
  • Strong understanding of ITIL and Agile methodologies
  • Good communication skills
  • At least B1+ English
  • Additional plus would be experience with ScriptRunner add-on (writing Groovy scripts)

We offer

  • Innovative solutions delivery to the world’s digital changes
  • Experience exchange with colleagues all around the world
  • Opportunities for self-realization
  • Friendly team and enjoyable working environment
  • Engineering, corporate and social events
  • Social package: professional & soft skills trainings, medical & family care programs, sports
  • Free English classes
  • Flexible working schedule
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