Контакты

IT Support Engineer

Gdansk, Poland

Striving for excellence is in our DNA. Since 1993, we have been helping the world’s leading companies imagine, design, engineer, and deliver software and digital experiences that change the world. We are more than just specialists, we are experts.

DESCRIPTION


Currently we are looking for an IT Support Engineer for our Gdansk office to make the team even stronger.

Responsibilities

  • Support new colleagues regarding IT cases /PC, hardware, software;
  • Provide general user supports, workstation stand ups, trouble shootings;
  • Prepare documents and follow up IT processes, inside the company;
  • Communicate with providers and network engineers;
  • Solve problems based on well-defined processes and checklists.

Requirements

  • Basic knowledge of networking (TCP/IP, DNS, DHCP server configuration);
  • Basic knowledge of Microsoft Windows Server management (Active Directory, WSUS, 3rd party antivirus service);
  • Advanced knowledge level administering Microsoft Windows based desktops (Win 7/Win 10);
  • User-friendly attitude willing to help employees solving their daily issues with the IT infrastructure;
  • Good communication skills and problem-solving attitude;
  • Strong communication skills in English are necessary;
  • Willing to learn new technologies and respond quickly to new challenges.

Nice to have

  • Experience with Service Now environment;
  • Basic knowledge of Windows Server 2008/2012;
  • PowerShell scripting.

We offer

  • Possibility to be involved in an international project (Canada, China, Hong Kong, Mexico, USA, Switzerland, Germany, Sweden, United Kingdom, Russia, Belarus, Ukraine, Hungary, etc.);
  • Language classes (English and Polish);
  • Vast opportunities for self-development: online courses and library, experience exchange with colleagues around the world, partial grant of certification;
  • Career development center;
  • Possibility to take part in both: corporate and startup environment;
  • Possibility to relocate for short and long-term projects;
  • Relocation package for those who relocates to Krakow, Wroclaw, Katowice or Gdansk from other locations;
  • Benefit package (health care, multisport, lunch tickets, petrol vouchers and shopping vouchers, etc.);
  • Fruits on a weekly basis;
  • Sponsored sport activities, E-sport program;
  • We kindly ask you to include the following clause in your application: "Wyrażam zgodę na przetwarzanie danych osobowych zawartych w niniejszym dokumencie do realizacji procesu rekrutacji zgodnie z ustawą z dnia 10 maja 2018 roku o ochronie danych osobowych (Dz. Ustaw z 2018, poz. 1000) oraz zgodnie z Rozporządzeniem Parlamentu Europejskiego i Rady (UE) 2016/679 z dnia 27 kwietnia 2016 r. w sprawie ochrony osób fizycznych w związku z przetwarzaniem danych osobowych i w sprawie swobodnego przepływu takich danych oraz uchylenia dyrektywy 95/46/WE (RODO)";
  • Please note that only selected candidates will be contacted.