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Delivery Manager

London, UK

Ranked as #12 on Forbes’ List of 25 Fastest Growing Public Tech Companies for 2017, EPAM is committed to providing our global team of 25,900+ EPAMers with inspiring careers from day one. EPAMers lead with passion and honesty, and think creatively. Our people are the source of our success and we value collaboration, try to always understand our customers’ business, and strive for the highest standards of excellence. No matter where you are located, you’ll join a dedicated, diverse community that will help you discover your fullest potential.

DESCRIPTION


Currently we are looking for a Delivery Manager.

Location - London;
Salary – Competitive;
The role is open for applications from 04/10/2018 to 02/11/2018.

Responsibilities

  • Coordinate the teamwork during the sprint execution on a daily basis:
    • Work/resolve/escalate impediments;
    • Collect status updates. ensure Jira is updated in a timely manner and reflects actual progress;
    • Review proposed changes and suggestions within sprint scope from the team;
    • Make sure team meets SLE agreed with the customer;
    • Setup and coordinate 24x7 on-call support.
  • Communicate to the customer team on a daily basis:
    • Track all incidents/issues/defects assigned to the team. Be ready to report on them to the customer by request;
    • Share with the customer latest team status, risks, issues, impediments with specific details;
    • Proposed process corrective actions are required.
  • Provide customer team with product/process improvement increment each sprint:
    • Prepare improvements for release notes;
    • Share latest deployment details.
  • Prepare reports on bi-weekly sprint basis, be ready to present it to the client on the regular governance calls:
    • Sprint execution results;
    • Collect teams’ metrics;
    • Status updates and plans;
    • Possible process improvements;
    • Work with team motivation, engagement, staffing issues, onboarding and knowledge sharing.
  • Discuss with customer team and implement strategic plans:
    • Proactively work with the further scope;
    • Prepare/collect high-level estimates and metrics;
    • Handle possible team’s re-organisation;
    • Facilitate output-based discussion and transformation.
  • It is possible, the person will need to cover Scrum Master role for the team:
    • Facilitate Scrum ceremonies: planning, standups, demo, retrospective, product backlog refinement;
    • Leverage Jira dashboard to present the current status for the team.

Requirements

  • Strong project management knowledge including Agile methodologies;
  • Strong technical background including Java/C++/.NET/Python;
  • Experience working with L3 support teams and offshore resources;
  • Experience with AI modules implementation from scratch;
  • Commercial experience within Risk calculation domain;
  • Strong in technical documentation writing;
  • Research experience in system formal requirements analysis domain;
  • Experience with Production support is a must;
  • Technical background and strong Java hands-on experience with Spring;
  • Experience working with Oracle and Elastic Search;
  • Experience with Front-end development on JavaScript with Dojo Toolkit;
  • Understanding of DevOps and working experience with AWS Cloud;
  • Experience with messaging systems RabbitMQ/ActiveMQ/Solace;
  • Proven experience in collecting team metrics and fulfilling defined SLA;
  • Experience working with ReportPortal.io and InfoNgen;
  • Knowledge of EPAM Cloud Orchestration would be a big plus.

We offer

  • Competitive salary;
  • Opportunity to work on leading edge platforms, working in a fast-paced, agile, software engineering culture;
  • Knowledge-sharing with colleagues from EPAM's global tech communities;
  • Regular performance feedback and salary reviews;
  • Opportunities for professional growth.