Supplier Manager

Mountain View, CA, USA

Ranked as #12 on Forbes’ List of 25 Fastest Growing Public Tech Companies for 2017, EPAM is committed to providing our global team of 25,900+ EPAMers with inspiring careers from day one. EPAMers lead with passion and honesty, and think creatively. Our people are the source of our success and we value collaboration, try to always understand our customers’ business, and strive for the highest standards of excellence. No matter where you are located, you’ll join a dedicated, diverse community that will help you discover your fullest potential.


Corporate Function Positions:
You are sharp, driven and inquisitive. You are not afraid to take risks and grow by learning from mistakes. You let your voice be heard and love a good challenge. If this sounds like you, this could be the perfect opportunity to join EPAM as a Supplier Manager. Scroll down to learn more about the position’s responsibilities and requirements.

The Supplier Partnership Manager provides a consistent approach in supporting the client, the program teams and the supplier base to effectively optimize the programs. Delivering a high quality, cost-effective methodology in a manner to support multiple client site locations. Engage, Innovate and Grow all phases of supplier partnerships to increase productivity and encourage program growth within a fair and competitive environment.

Looking for someone with Staffing Agency management experience (7 years), experience with being a Managed Service Provider (MSP) – 4 years

This position is for employment with VDI, not EPAM Systems. VDI is an affiliate of EPAM.


  • Establishes and maintains partnerships with global suppliers to ensure Google XWS business goals and objectives are accomplished and achieved;
  • Creates and fosters a partnership approach to business issues and provides resolutions created by the partnerships;
  • Works through supplier strategies created to focus on efficient supplier activities;
  • Develops and supports ongoing supplier recommendations with respect to requirements through business data transaction assessments, supplier performance, and market analysis;
  • Manages the operational aspect of the supplier partnership by performing activities which provide evaluations of suppliers for adherence to required performance indicators and provides accountability;
  • Train supplier team members to consistently confirm compliance and expectations have been achieved to accomplish Supplier Partnership goals;
  • Evaluates supplier business practices, capabilities, competencies, distribution capabilities, eligibility to participate, financial viability and quality ensuring the supplier is strongest option;
  • Consults with Program Manager and other stakeholders ensuring proper selection and overall negotiations to maximize profitability;
  • Responsible for identifying and resolving day to day issues impacting program strategy and ensures a timely resolution for supplier issues;
  • Supports awareness of the supplier communities\' business activities and capabilities with client end user;
  • Partners with Company XWS and Diversity management teams which support efforts to meet diversity spend;
  • Identifies compliance related issues and works with the Compliance Department to find suitable resolutions while maintaining efficient processes to serve the client end user;
  • Responsible for managing the effectiveness of the company Temp program, by measuring supplier performance and achievement against SLA\'s. Makes recommendations required to improve end user satisfaction where needed;
  • Supports the creation of fair and competitive business practices in support of client objectives;
  • Preparing performance analysis and ensuring optimal performance of its suppliers;
  • Develops and creates supplier scorecards and prepares executive summaries to present to company, Program Manager and client executives on a monthly and quarterly basis;
  • Use statistics and business experience to make recommendations to optimize vendor program support;
  • Ensures, monitors, and reports on supplier performance and metric measurements. Works directly with the Program Managers in developing corrective action plans;
  • Manages quality reviews and metrics to ensure supplier compliance and quality service are meeting program objectives;
  • Develops and partners with XWS management to conduct supplier events and ongoing business reviews. Create plans to develop efficient requirements for success;
  • Supports billing negotiations and cost savings activities for programs;
  • Participates in special projects and performs other duties as assigned.


  • Bachelor’s Degree in related field or equivalent experience;
  • 7 years full time work experience, with five (5) years operations experience in a service level industry with a proven track record measured by increased responsibilities;
  • 4 years of experience in a managed service program, preferably in supplier relationship role;
  • Able to communicate effectively and clearly in writing and orally, both in one-on-one and in group presentation situations;
  • Ability to establish and maintain effective working relationships;
  • Experience within a personnel service organization preferable;
  • Ability to interact and communicate with all levels of staff and management;
  • Proficient with Microsoft Office products, including Word, Excel, PowerPoint and Outlook.

What We Offer

  • Medical, Dental and Vision Insurance (Subsidized);
  • Health Savings Account;
  • Flexible Spending Accounts (Healthcare, Dependent Care, Commuter);
  • Short-Term and Long-Term Disability (Company Provided);
  • Life and AD&D Insurance (Company Provided);
  • Employee Assistance Program;
  • Matched 401(k) Retirement Savings Plan;
  • Paid Time Off;
  • Legal Plan and Identity Theft Protection;
  • Accident Insurance;
  • Employee Discounts;
  • Pet Insurance.