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2nd Line Environment Support Engineer

Amsterdam, Netherlands

Striving for excellence is in our DNA. Since 1993, we have been helping the world’s leading companies imagine, design, engineer, and deliver software and digital experiences that change the world. We are more than just specialists, we are experts.

DESCRIPTION


Currently we are looking for a 2nd Line Support Engineer for our Amsterdam office to make the team even stronger.

As part of the Pan-European Video [TV] Support team within the Support organization, you will provide advanced Operation/Maintenance support on the Video solutions such as Horizon, OTT, Recommendations, Remote Booking, Replay and UI Cloud on a Pan-European level. You will be managing the application support for these Video technologies, doing vendor management and dealing with escalations from different affiliates.

Requirements

  • 3-5 years+ of experience in Telecoms/ISP/TV;
  • Solid understanding and working knowledge of the OSI Model;
  • Reliable knowledge of network designs and Cisco network equipment configuration;
  • Linux/Unix/Windows server management;
  • Firewall management and IPsec VPN deployment experience;
  • Wireless network deployment experience;
  • Able to do deep analysis of issues down to wire level to reveal root causes.

We offer

  • Competitive compensation depending on experience and skills;
  • Regular assessments and salary reviews;
  • Opportunities for personal and professional growth;
  • Friendly team and enjoyable working environment;
  • Flexible working schedule enables work life balance;
  • Regular corporate and social events.