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Salesforce Solution Architect

Hyderabad, India

Striving for excellence is in our DNA. Since 1993, we have been helping the world’s leading companies imagine, design, engineer, and deliver software and digital experiences that change the world. We are more than just specialists, we are experts.

DESCRIPTION


Currently we are looking for a Salesforce Solution Architect for our Hyderabad office to make the team even stronger.

An ideal Salesforce Solution Architect is aware of all aspects of Salesforce.com Sales/Service Cloud and force.com platform. Individual will develop quality integration and technical architecture solutions leveraging Salesforce.com and Force.com as well as other advanced technology platforms like Microsoft .NET and Java. A Solution Architect works as a team member along with the Delivery Manager, Technical Engineers and supporting team members to deliver the complete solution for the customer. The Solution Architect's job would include hands-on coding up to 60% of his time along with the other technical team members.

Responsibilities

  • Be a go-to person for the Salesforce platform (Sales Cloud, Service Cloud, Marketing Cloud, Community portal and Force.com);
  • Design and implement technical solutions to satisfy functional and non-functional requirements while ensuring quality and timely delivery;
  • Work closely with business partners to understand business requirements and provide innovative and efficient solution;
  • Work closely with various technology teams (Development, Infrastructure, PMO, etc.) to define and implement elegant, scalable and sustainable technical solutions using the Salesforce technologies;
  • Lead development team to design and implement innovative solutions with a focus on adhering to standards, best practices and code quality techniques;
  • Establish and improve development standards and development processes;
  • Maintain thorough subject matter expertise of the functionality and solution architecture;
  • Be responsible for the detailed design of technical solutions, Proof-of-Concepts (POC), prototyping and documentation of technical design throughout the SDLC process;
  • Build and maintain effective working relationship with key technology team members;
  • Create prototypes in support of solution architecture activities;
  • Produce quality code for assigned development tasks;
  • Stay current on Salesforce releases, new features, product roadmaps and applications available from 3rd parties on the Salesforce AppExchange;
  • Stay current on Salesforce integration tools and best practices;
  • Stay current on emerging technologies in the areas of SDLC tools, Continuous Integration and automation technologies;
  • Partner with other architects, vendors, partners, business and technical teams to understand business needs and translate them into capability/platform roadmaps and work toward realizing the roadmaps;
  • Provide Level 3 production support for assigned applications. Meet published SLAs for incidents and problems along with team as needed;
  • Provide after hours on-call support as needed for critical needs;
  • Provide support for application deployment activities;
  • Help with triaging and fixing defects for the planned releases and production;
  • Assist with Salesforce platform management tasks such as app evaluations, profiles/org hierarchy design, integration with other systems, capacity planning, defining SLA measurements, etc;
  • Create and enable best practices, governance measures, and patterns for custom and configured solutions on the Salesforce platform.

Requirements

  • Bachelor's degree in Business, Computer Science or equivalent or appropriate business experience that shows equivalent talent;
  • 10+ years of combined IT experience with increasing levels of responsibility;
  • 4+ years of architecture experience across various Salesforce clouds (Sales, Marketing, Service and Platform clouds etc.) and lightning components;
  • 4+ years of development experience on the Salesforce platform (Apex, Visualforce, etc.);
  • Certified SFDC Architect, Advanced Developer and/or Developer strongly preferred;
  • 2+ years of object-oriented programming experience using Java and/or C#;
  • In-depth understanding of Salesforce technologies (clouds, offerings, custom development, integration, etc.);
  • Experience integrating salesforce with 3rd party system using web services and app exchange apps;
  • 2+ years of experience with custom SDLC processes such as code versioning, packaging, test driven development (TDD), continuous integration, test automation, code analysis and code quality metrics;
  • 3+ years of experience using Agile development methods and practices;
  • Ability to foster new ideas and concepts;
  • Ability to mentor and coach other team members.

We offer

  • Opportunity to work on technical challenges that may impact across geographies;
  • Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications;
  • Opportunity to share your ideas on international platforms;
  • Sponsored Tech Talks & Hackathons;
  • Possibility to relocate to any EPAM office for short and long-term projects;
  • Focused individual development;
  • Benefit package:
    • Health benefits;
    • Retirement benefits;
    • Paid time off;
    • Flexible benefits.
  • Forums to explore beyond work passion (CSR, photography, painting, sports, etc.).