Currently we are looking for a Support Engineer for our Minsk office to make the team even stronger.
As a member of the Cloud Support team, you will be at the forefront of Cloud technologies for interacting with a full range of Private and Hybrid clouds (AWS/Azure/GCP). You will be surrounded by the people who are wicked smart, passionate about cloud computing, and who believe that a first-class support is crucial for the EPAM success.
Maintain and provide support to the core EPAM Cloud services & infrastructure (6000+ VMs);
Troubleshoot AWS/Azure/GCP at the first level;
Perform basic support functions such as ticketing systems, root cause analysis, and task prioritization;
Automate routine tasks and build effective tools for their internal use;
Monitor EPAM Mission Critical systems and services.
Applicants must meet at least one of the following education and experience requirements:
1+ year of experience in administration (complex distributed systems support is a plus);
Ability and readiness to work in shifts. (24/7 support implies 12-hour night/day shifts 2 by 2);
Responsible, self-disciplined, and motivated;
Clear written and verbal communication skills with active listening;
English writing/speaking A2+ and higher;
Basic IT knowledge in analysis & troubleshooting of networks/applications;
Maintenance and support experience, Windows/Linux administration;
Understanding of distributed computing environments;
Knowledge of Virtualization & Cloud platforms;
Scripting experience, preferably with a diversity of languages (at least two of: Bash, PS, Python, Ruby);
Advanced work ethic and a positive attitude.
Innovative solutions delivery to the world’s digital changes;
Experience exchange with colleagues all around the world;
Opportunities for self-realization;
Friendly team and enjoyable working environment;
Engineering, corporate and social events;
Social package: professional & soft skills trainings, medical & family care programs, sports;
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