Ranked as #12 on Forbes’ List of 25 Fastest Growing Public Tech Companies for 2017, EPAM is committed to providing our global team of over 24,000 people with inspiring careers from day one. EPAMers lead with passion and honesty, and think creatively. Our people are the source of our success and we value collaboration, try to always understand our customers’ business, and strive for the highest standards of excellence. No matter where you are located, you’ll join a dedicated, diverse community that will help you discover your fullest potential.
You are curious, persistent, logical and clever – a true techie at heart. You enjoy living by the code of your craft and developing elegant solutions for complex problems. If this sounds like you, this could be the perfect opportunity to join EPAM as an Application Support Analyst. Scroll down to learn more about the position’s responsibilities and requirements.
Monitor and manage the delivery of Production Applications;
Manage and own problem diagnosis, escalation and restoration of service;
Own Incident Coordination and Incident Communication for Application outages;
Provide diagnostic and troubleshooting support for systems, applications and customers;
Facilitate communication between shift personnel and internal users;
Be responsible for configuration of IIS web sites and application pools management;
Backup and recover.
3+ years’ experience in an Application/Cloud Support role or similar;