PMO/ Management Support Officer

London, UK

Striving for excellence is in our DNA. Since 1993, we have been helping the world’s leading companies imagine, design, engineer, and deliver software and digital experiences that change the world. We are more than just specialists, we are experts.


Currently we are looking for a PMO/Project Support Officer for our London office to make the team even stronger.

You’ll need to provide business-related services and support to an organization which can either be of administrative, logistical, analytical or a quality control nature. There is an emphasis on ensuring smooth day-to-day business operation and the implementation and development of business-wide action plans and key initiatives.

Your team:
You will be working as part of the IT Service and Product Management team who look after a wide range of IT products and services across a number of European and Latin American locations. As part of the wider WM UK IT, you will also collaborate with the Application Delivery and Global Production Support teams.


  • Translate and synthesize complex IT content and strategies into easy to follow and presentable PowerPoint presentations, creatively producing templates and offering assistance to the broader team;
  • Keep an overview and track team budgets and invoices to ensure efficiency and alignment with forecasted spend; flagging inconsistencies as they occur;
  • Take a lead on communication and ensuring transparency between management and the team;
  • Stay on top of the teams central tasks and ensure that deadlines are met accordingly;
  • Proactively take ownership of administrative duties and offer input during team-wide activities;
  • Manage meeting agendas, minutes and actions, and ensuring these are distributed and actions are followed up;
  • Provide input during the organization of various events, such as the Town Hall, Christmas Party, and ad-hoc team initiatives;
  • Assist the management team on an ad-hoc basis with their expenses and travel arrangements.


  • Up to 4 years' experience within a corporate environment;
  • Strong written and spoken English, with the ability to spot grammatical errors and simplify content;
  • Good numerical skills with a knack for spotting patterns and inconsistencies in financial data;
  • Good facilitation skills for managing meetings and keeping things on track;
  • Strong proficiency when using Excel, PowerPoint, Word and Outlook;
  • Keen interest in developing a career within IT (non-technical) and the Financial Services sector;
  • Proactive and adaptable when faced with new tasks and challenges;
  • Able to use initiative and perform responsibilities with limited guidance;
  • Enthusiastic and easy-going person who is able to assimilate to the dynamic office environment;
  • Able to work well with partners and colleagues to and influence them to achieve objectives;
  • Able to work well under pressure and maintain a 'can-do' attitude despite challenges.