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Project Manager

Kuala Lumpur, Malaysia

Striving for excellence is in our DNA. Since 1993, we have been helping the world’s leading companies imagine, design, engineer, and deliver software and digital experiences that change the world. We are more than just specialists, we are experts.

DESCRIPTION


Currently we are looking for a Project Manager/Business Analyst (E-Commerce domain) to support our global client within Kuala Lumpur to ensure project success and company growth.

Responsibilities

  • Establish project’s processes - communication plans, escalation procedures, change management, implementation approach;
  • Facilitate requirements gathering process across multiple locations;
  • Interface daily with the customer as the primary point of contact;
  • Proactively communicate project status, issues and risks to stakeholders;
  • Prioritize issues and resolve roadblocks;
  • Manage releases and facilitate User Acceptance Testing;
  • Control the quality of a product we deliver;
  • Ensure a positive, collaborative work environment for the team;
  • Solve people management issues;
  • Manage project’s teams, which can be in different locations;
  • Manage deliverables to the customer;
  • Communicate process across various organizations across APAC;
  • UX/UI mindset;
  • Implement organizational best practices in the projects;
  • Creatively look for opportunities to add value and increase success of projects managed;
  • Perform analysis of business processes, platform and tools for E-commerce;
  • Elaborate customer requirements, create artifacts (Functional design docs, User Stories, workflow diagrams, etc.);
  • Participate in customer’s workshops on-site and remotely;
  • Collaborate with Solution Architects, UX experts, dev and QAs;
  • Write documentation, hands-on materials, user trainings;
  • Participate in internal knowledge sharing programs.

Requirements

  • 5+ years of team/project leadership;
  • 3+ years of Business Analysis experience in software delivery, web development or digital marketing;
  • Knowledge of e-commerce domain, content management processes, clear understanding of business goals;
  • Process definition and modeling in various notations;
  • Hands-on experience in e-commerce solutions like Hybris, ATG, Magento;
  • UX skills or relevant experience;
  • Technical skills (data modeling, integrations, mapping);
  • Ability to work independently as well as work with teams;
  • Ability to define process and communicate effectively across various locations;
  • Readiness to travel and/or work on-site;
  • Fluent in English.