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Technical Writer

Mexico City, Mexico

Ranked as #12 on Forbes’ List of 25 Fastest Growing Public Tech Companies for 2017, EPAM is committed to providing our global team of over 24,000 people with inspiring careers from day one. EPAMers lead with passion and honesty, and think creatively. Our people are the source of our success and we value collaboration, try to always understand our customers’ business, and strive for the highest standards of excellence. No matter where you are located, you’ll join a dedicated, diverse community that will help you discover your fullest potential.

DESCRIPTION


You are strategic, resilient, engaging with people and a natural self-starter. You have a passion for solving complex problems. If this sounds like you, this could be the perfect opportunity to join EPAM as a Technical Writer. Scroll down to learn more about the position’s responsibilities and requirements.

As a Technical Writer, you will provide mandatory, transactional communications services for a major cloud provider regarding legal, product, billing, security and privacy incidents. You will draft and edit technical and legal communications, working closely with other teams in order to ensure quality in all your deliverables.

Responsibilities

  • Write technical and legal communications for internal and external audiences;
  • Review, proofread and edit documents written by others in order to align them with a defined style guide and informational framework;
  • Keep track of the review process to ensure all stakeholders are aware of changes and sign-off on the communication.

Requirements

  • CEFR C2 | IELTS 8.0+ | TOEIC 785+ | TOEFL 600+ | Cambridge C2 or equivalent;
  • Bachelor's degree or equivalent practical experience;
  • At least 3 years of experience in technical writing, product documentation, online publishing, DevRel or technical journalism;
  • Ability to create accurate, clear, concise, and unambiguous communications;
  • Ability to manage multiple competing priorities in a fast-paced, constantly changing environment;
  • Strong communication skills to collaborate with remote cross-functional teams;
  • Ability to investigate new technologies and make complex things easy to understand.

Nice to have

  • Familiarity with cloud computing;
  • Experience using SQL to extract and manipulate data;
  • Proficiency with HTML, CSS and web templating systems;
  • Experience working with incident tracking software and tools.

We offer

  • Career plan and real growth opportunities;
  • International Mobility Plan within 25 countries;
  • Constant training, mentoring, online corporate courses, eLearning and more;
  • English classes with certified teacher;
  • Support for employee’s initiatives (Algorithms club, toastmasters, agile club and more);
  • Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more.);
  • Flexible work schedule and dress code;
  • Collaborate in a multicultural environment and share best practices from around the globe;
  • Hired directly by EPAM & 100% under payroll;
  • Law benefits (IMSS, INFONAVIT, 15 days December bonus, 25% vacation bonus);
  • Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage. (For the employee and direct family members);
  • 13 % employee savings fund, capped to the law limit;
  • Grocery coupons;
  • Official Mexican holidays, plus two extra holidays (December 24th & 31st);
  • Relocation bonus: transportation, 2 weeks of accommodation for you and your family and more;
  • Relocation plan within México.